Hours

*The hours for your child are what are listed on the contract, and anytime between those hours your child may come.
*Any extended hours that may be needed MUST be approved by the day before. Our family time depends on this.
*Any times or days not listed on the contract are open and we may fill the spot.
*If your contracted pick up time is 4:45pm or after, pick ups MUST be on time.
*We do not have a late pick up fee. If you are going to be late, you must call your back up so that your child is picked up
on time.
****There is no price that can be paid for precious family time that is lost due to late pick ups.****
Courtesy
We expect you and your children to be considerate of our family and our home. Although this is a business, this is also our home. Please take your shoes off when you come in, and also your child’s.
If there is a car in our driveway, do not park behind it. Everyone is always in a hurry to either drop off or pick up and go.
Please do not call past 9pm or before 6:30am. If you come to our house to drop off a check after 7pm, please do not ring the door bell.
Payments MUST be on time. As much as you depend on your paycheck being in on your payday, is as much as we depend on ours. Late payments have a late fee, regardless of the reason being late.
Dropping your children off and picking them up
It is very normal for children of all ages to experience separation anxiety. To make our day and the children’s day start off good please be brief in dropping off your child. We always expect parents to do the following when their child arrives:
*Give them their hugs and kisses
*assure them you will see them after work
*say goodbye ONCE
*LEAVE AS QUICKLY AS POSSIBLE.
The quicker the departure, the faster the recovery of the child when they are crying. We PROMISE! We say this because we have never had a child cry for more than 5 minutes after a parent leaves. If a parent starts staying longer, the child will come to expect them to stay longer.
Please do not feel guilty about leaving when your child is upset, as hard as that is. Or don’t be offended if we take them into another room immediately to distract them. Chances are they are done being upset before you are even backed out of the driveway.
Children are to arrive clean, with a dry diaper and fed (unless arriving just before a meal time).
Please be courteous and drop off and pick up your child at the agreed upon times. If your pick up or drop off time fluctuates, let us know when you will be coming. We have walks and trips to parks scheduled into the day. If we don’t know when you will be coming, we may not be here.
Pick ups and drop offs are a testing time for children. They are going to see what they can get away with while you-their parent- is there, and us, the caregivers. When YOU are present, we will expect that you will discipline them if need be and remind them of the rules. If you don’t, we will.
Open Door Policy
The “open door policy” means that you may stop in at anytime during the day to see or check up on your child, or that you may call at anytime. (Our door is actually locked during the day for safety precautions? ) Your children are use to seeing you during pick up time. Please remember, if you stop in during the middle of the day to visit your child, or stop in anytime before you are actually going to pick them up, your child is going to expect to leave with you. Having to say goodbye again can be very disrupting to them. Please use this as a precaution, and if you need drop something off, please call us before and we can meet you upstairs.
What your child will need
Any personal items (such as medicine, your child’s clothes, etc.) brought into our home should all be labeled with your child’s name. We are not responsible for anything that is lost or broken.
Please provide 2-4 full changes of clothes (temperature appropriate) for your child to keep at our house. WE GET DIRTY WHEN WE PLAY!! Please send your child ONLY in clothes that can get stained and dirty. We by no means hold the children back from anything. We like to play and get dirty and discover! Any soiled clothing will be returned to you. When the temperature is above 30 degrees, we will be going outside to play. Please dress your child appropriately for the weather. You may leave snow suites, hats, gloves, and swimming suits (Summer time is sprinkler time!) here if you wish. Please leave a package diapers at our house or bring a diaper bag every day.
Meals
If you are arriving just after a meal or snack time, your child must come fed. To eliminate any potential upsets with the kids, no food, drinks, gum, candy, snacks, sippy cups etc. from home will be allowed through the front door.
Please have your child finish whatever they have before they get out of the car. When children see people eating or drinking something different, or eating and drinking at a time that is not a scheduled meal time for everyone, they wonder why they can’t have it, or why so and so gets to sit in the kitchen and drink or eat when they can’t.
We are participating in the Food Program through Child Care Resource and Referral.
Only healthy meals and drinks will be served, and all children get the same thing. No special meals will be provided unless there is a medical condition or allergies.

Our meal schedule is as follows: (babies are excluded from the schedule)
*Breakfast: 7:30-8:00
*Lunch: between 11:00-11:45,
*Snack: between 3:30-4:30.
If your child is not here by 8:00 for breakfast or 11:00 for lunch, please make sure they have eaten before they come. Those are the times we begin preparing those meals and make the amount we need for the number of children we have at that time.
At every meal, we encourage the children to drink all of their milk and also try at least 2 components of their meal before getting seconds on anything. Children under 2 will be served a morning snack as their little bellies aren’t quite ready for the jump between breakfast and lunch.
We will be buying “Parent’s Choice” baby formula from Wal-Mart. If this is not your choice of formula, you are more than welcome to purchase your brand for us to serve to your child. Breast milk is also welcome and strongly encouraged. We can freeze or refrigerate it.
Environment
We will provide a clean and well supervised home. Our entire down stairs is devoted to our daycare. All toys, blankets, pillows and play areas will be washed and cleaned regularly. Our home is child proofed (outlet protectors, gates, childproof latches for cupboards, etc.)
Fire and Storm Drills
We are required to hold monthly fire and storm drills.
TV Time
Programs may be on during these times: morning arrivals, while we prepare/clean up meals, during nap.
Potty Training
Children begin potty training when THEY are ready. How will you know? Your child will TELL you. If they aren’t telling you, they are not ready. We always ENCOURAGE going to the potty, but we NEVER force children to go. In our experience, which of course was learned the hard way, a child will never be fully trained until THEY want to be. We make potty training a very fun experience with singing, dancing, toys, stickers, and pee parties! Please make sure to dress your child is easy to remove clothing when they do start potty training. Your child will not be able to wear underwear at our house until they have gone an entire week without an accident.
Quiet Time
We will provide clean linens for your child to rest upon and will be designated specifically for them. All infants
will be placed in cribs or playpens on their backs, as it is required by law to do so. Children 12 months + sleep
on the floor with their
own sleeping bag and pillow. Our nap time is generally from12:00-2:00. We do not require the children to sleep(though most all do fall asleep) but we do require that they rest. Older children that do not sleep will be allowed to play quietly. Try to avoid any pick ups or drop offs between those times. If a pick up or drop off is necessary, please leave/come quickly and quietly.
Pets
There are no pets in our home. If you have a dog or any other pet that you bring with to pick your child up, please make sure they are at a safe distance from the children unless discussed with us before hand.
Guidance
We prefer to guide children in the right direction and use positive reinforcement. If negative behavior occurs, the child is redirected. If negative behavior continues, time outs are administered. The licensing rule prohibits any form of corporal punishment such as spanking, hitting, slapping, tapping hands, etc.
Sick Children
We cannot and will not accept a child for care if he/she is sick. This Sick Child Policy is VERY important to us, our family, you, your child, and other families involved in our daycare. It is mandatory that we keep a sick-free daycare. We rely on your honesty to keep your child home when they are sick. If one sick child stays home one day, it can prevent the rest of the kids and 9 other families here from becoming ill. If you, the parent, are sick, please yell down the stairs or call us ahead of time and we will happily come get your child so that you do not come in and spread your germs.
Sick children expose other children and adults to the spread of their illness, and require additional care and attention that we are unable to give. Moreover, sick children want care from their parents in the comfort of their own homes. If your child is unable to participate in the normal activities of the day care (including being able to play outside), then your child MUST stay home. Also, if your child is acting fine, but they have an excessive running nose, sneezing every few minutes, or coughing everywhere, please keep them home.
As a rule of thumb for when your child has a cold; imagine if your child was well and healthy, and another child was coming over to play that has the same symptoms as your child's cold. If you would NOT want your child to play with them, then keep them home.
In the event a child becomes ill and needs to be picked up, the parent(s) will be called and are expected to come pick the child up within one hour. If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come pick the child up.
In an attempt to stop the spread of highly contagious illnesses, we will not provide care for children with ANY of these illnesses within the last 24 hours:
*vomiting or diarrhea (regardless of what you think the reason is)
*head lice
*a temperature of 101 degrees or above (underarm temp of 100 or over)
*strep throat unless on medication for at least 24 hours
*any other contagious illnesses as we deem appropriate.
Where can you go if you or your child is sick? We HIGHLY recommend the Jay Clinic! Jay and his wife are very personable and we don't know what we would do without them! They are VERY convenient for working parents! Click here for the Jay Clinic Website website!
Please inform us if your child has had any of the above listed symptoms so that we can tell the other parents. We must have written permission to obtain emergency medical care or treatment. This will only be used if we can not reach you. We also must have written permission to administer prescription and non-prescription medications.
If medical treatment is provided to your child at any time for any reason, YOU OR YOUR INSURANCE COMPANY IS RESPONSIBLE FOR THE PAYMENT.
Substitutes and Sick Days
Anybody that is in our house and helping us care for children is required to have an approved back ground check done by Child Care Licensing. We have 3 substitutes we use when needed. If one of us or our children are sick and we decide to remain open, you will be notified of the illness and can decide if you want to come or keep your child home. In the occasion that me, Adam, or our children are VERY sick, all parents will be called as soon as we know we have to close. We will call by 9:30pm the night before, or after 6am the morning of. If we need to close midday for any reason, your child will be expected to be picked up within 1 hour of our phone call.
TOUCH POLICY
We would like to inform parents of the nature and type of routine physical contact between us (Adam and I) and the children that is experienced while in our care. We believe that children need physical contact from their parents and care takers for nurturing and care and development for their healthy well being. There is no physical punishment at our daycare at any time. The different kinds of contact are described as follows:
*Nurturing: Hugs and non-intimate kisses, hand holding, gentle tickling, carrying, cuddling, and back rubbing.
*Safety and Guidance: This includes restraining children from harmful situations, separating physically conflicting children, directing children by leading or guiding them, and administering first aid to injuries.
*Hygiene: Face and hand washing, bathing (if it’s a sleep over and only if the parent asks us to), assisting with bathroom duties (as appropriate to the age of the child. We have an “open door policy” in which if Adam or I am in the bathroom with another child assisting them, the door is always open), examining rashes or unusual marks, nose blowing and helping with clothes changes.
Also, it is normal and healthy for the children to be affectionate towards each other. This includes hugging, kissing, hand holding, tickling. If any child receiving affection from either Adam or I or other children expresses disinterest, it is stopped immediately. Some parts of this policy were written in reference to Lori Hameister’s “Touch Policy”.
Biting
Children bite for many reasons and biting is very common. Many children go through the biting phase. We obviously will do anything to prevent a bite from occurring, however, that is not always possible as it happens very fast. When a child is bitten, we immediately wash the bite, and comfort the child. The child that did the biting will be talked to and redirected to a different activity where biting is less likely to occur. In rare occasions if the biting is severe, the child will stay by our side constantly throughout the day. At times when that isn’t possible, they may be placed in a playpen.
Smoking 
Adam and I are non-smokers and we do not allow any smoking on our property . Licensing regulations do not prohibit smoking in the daycare home during daycare hours, nor do we allow it after hours. PLEASE notify anybody that may be picking your child up of this rule!
Contact Info
If a parent is dissatisfied with some aspect of the daycare services Adam and I provide, she/he should discuss this with us. You may call us at 292-0245 or email at erinunderbakke@gmail.com .
Drug and Alcohol Policy
We prohibit employees, helpers, substitutes, and volunteers, when directly responsible for caring for the children, from abusing prescription medication or being in any manner under the influence of a chemical that impairs the individual’s ability to provide services or care. We will train employees, helpers, substitutes, and volunteers about this drug and alcohol policy.
Maternity and Infant Care
Infant care is very hard to find, and we often fill our infant spots months before they are even available. Please let us know as soon as possible if you are expecting and need child care. If we have a spot open but you may not want to have your baby start until a later date, a non refundable deposit or weekly payments will be required for us to hold the spot .
If you have any children at our daycare already, and they will be out for a little while when you are on maternity leave, you will be able to have up to 4 weeks at 50 % off of your payment for those children. The discount is only allowed if your children will be continuing on at our daycare as normal after you return to work.
If you would like your baby to have breast milk during daycare hours, please provide us with ample breast milk. If you would like to breastfeed during daycare hours, you will need to pick your child up and bring them elsewhere to do so, as we are not set up with private rooms for breastfeeding, and to eliminate any disruptions with the children.
Before your baby begins daycare, they need to be able to take a bottle well by someone other than mom or dad, and they need to be able to sleep on their backs in a crib with no blankets. Under strict licensing laws, infants must be placed on their backs in cribs with nothing but their clothing and a fitted crib sheet. If your child is not accustomed to those circumstances before they begin daycare, it will make for one unhappy baby.
Non-Discrimination
We do not discriminate on the basis of race, creed, national origin, religion, sex, or disability
For the Parents
Please knock and then come right in. Our door will be open when we’re expecting you to arrive. Otherwise it will be locked. When you come in, we may be busy with the other little ones in our care. Please take your shoes off at the door and help your child take their coat and shoes off and get settled in. The same goes for picking them up.
Please inform all of people that will be picking up and dropping off your child of our “rules”.
We do not mind if you are not at work and still bring your child. However, if your pick up time is after 4:30, we do request that you are here to pick up your child by 4:30.
Please let us know if your child will not be here as soon as you know. We take phone calls from 6am to 9pm. Please do not call after 9. If you need to stop by our house for any reason, please do NOT ring the doorbell after 7pm when our children are sleeping.
Revisions to the policy and contract will be made yearly or as needed.
And last of all, have fun! Daycare is a huge part of your life and your child’s life and we want to make this a great place for you and them to come. When everything runs smoothly with the “business” end of our relationship with you, everything is sure to run smoothly with the “caring” part of our business for your children.
